A lot of our customers use a Terminal Server or use Remote Desktop to connect from home or outside the work network. The following are instructions on how to connect to a remote desktop server or computer and how to create a desktop shortcut for the connection.

 

To connect to a remote server or computer navigate to the following:

1. Click: Start > Accessories > Remote Desktop Connection

2. Enter the "Computer" you are trying to connect to (This will be provided by your IT Department) > Click Connect

3. You will then enter your "Username" and "Password" in the spaces provided, your username will need to have your domain name in front of it (domain name provided by IT Department) Example: domainname\username > Click "OK"

After clicking Ok you will connect to the remote computer or server.

 

To avoid doing those steps every time you can create a desktop shortcut that you can double click to open the connection.

To create a desktop shortcut for a remote connection do the following:

1. Click: Start > Accessories > Remote Desktop Connection

2. Enter the "Computer" (Provided by IT Department)

3. Click: "Show Options"

4. Enter "Username" Example: domainname\username (The Domain Name provided by IT Department)

5. Check the Box " Allow me to save credentials"

6. Click: "Save As"

7. Name the connection typically your company name, Example: My Company Remote Desktop

8. Choose to save it to the Desktop, and click save

You will now have a remote desktop icon that you can double click on your desktop to connect to your workplace.

 

Attached are Picture Instructions to go with these instructions.